865933: Updated the RentCafe logo in the Applicant Portal footer with the current design.

852868: Applicant Portal now honors the Hide Square Footage property setting.

852871: Applicant Portal now honors the Waitlist button caption property setting.

851076: If your property is Waitlist Only, customers now skip the filters before the Apartment step and instead land directly on the apartment search results. This prevents customers from receiving the “No apartments found” error message.

858062: Blue Moon: We’ve updated the error message on the Documents step that occurs when the customer attempts to continue before completing the Blue Moon Rental Application. The error message now reads: “Please complete the Blue Moon Rental Application before continuing.”

842911: On mobile devices, in addition to choosing the date from the calendar picker, customers can now manually enter dates in all date fields.

854657: The Obligo Insurance task in the Move-in Checklist now only displays points if the property is using RentCafe Rewards.

846438: On the Apartment step, the customer can now click or tap a floor plan unit image to open and view an image gallery for the unit.

861655: Applicant Portal now honors the Applicant Information - Screening Report Section Narrative from the list of Site Manager page narratives. This narrative displays on the Documents step, when viewing the portable tenant screening report (PTSR) question.

860209: The Require applicant to upload their portable tenant screening report during the application setting is now available in Voyager 8 settings (Screening > Admin > General).

864966: Removed extra clicks from income verification workflow. Now, when customers click Verify income on the application dashboard, the income verification window opens immediately instead of the customer redirecting to the screening step first.

864290: Now, when logging into Applicant Portal from a mobile device, customers can auto-populate the one-time password from their email. Previously, this was only available with text message.

831112: Applicant Portal now supports the following Blue Moon one-off documents for generation after application charges are paid:

834201: Applicant Portal now supports YLD one-off documents for generation at any step in the workflow.

804507: Applicant Portal now displays detailed messages after ID upload, including detailed error messages when ID scanning fails:

863062: Fixed an issue where users were able to write on the signature preview screen where they select and confirm their preset script signature style.

869481: Fixed an issue where customers were unable to upload or delete enrollment documents for Electricity vendor Gatby.

866828: Removed an extra period that appeared in the middle of the “A code has been send to [email]” narrative on the screen where the customer enters their one-time code.

859322: Corrected the number of tasks shown on the Congratulations, your application is approved confirmation screen, where the next steps are listed.

860931: Fixed an issue where the default RentCafe logo was displaying in Applicant Portal instead of the property-specific logo if the customer logged in through the specialty site.

864649: Fixed an issue on desktop where customers could not use a mouse wheel to scroll through options in the Apartment filter while searching for floor plans.

866829: When logged in to Applicant Portal as a guarantor, the required Resident since field now appears on the Personal Information step, as expected.

863382: We’ve made the following changes to how Applicant Portal handles individual and group addenda:

863627: Fixed an issue on the Move-In Checklist where mandatory signature documents were not marked as required if a required upload document was also present.

862294: Fixed a login issue that would occur after a leasing agent updated the customer’s email address in CRM IQ. Logging in with the previous email address would show a locked account, while logging in with the new email address would redirect the customer to register as a new customer. Now, customer login details are validated upon login to prevent login issues when their information changes.

862483: We’ve fixed the following issues with signature documents in Applicant Portal:

849084: Applicant Portal no longer references prospect records that aren’t connected to a real property, resolving various errors that would occur due to the missing property code.

859824: Fixed an issue where selecting I don't have a vehicle would not mark the Vehicle Information checklist task as complete.

863005: Fixed an issue where enabling ID Verify at your property would prevent customers who already submitted their applications from going back and completing ID Verification.

859054: Added fixed and variable autopay options and PWIO/PWIO% configuration, providing autopay functionality previously supported in the legacy Resident Portal.

850319: Added the ability to configure the Welcome Letter for new residents by company or property. Added a new Welcome Letter Voyager 8 settings page (Resident Portal > Welcome Letter) where users can customize the letter body with a standard token list.

828231: Added support for displaying Voyager custom tables on resident profiles to capture additional information for residents.

846491: Added payment outage notifications to notify residents when the payment system is experiencing an outage.

864688: Added a standalone branded Quick Pay portal for Yardi Payment clients that do not use Resident Portal.

865716: One-time password (OTP) codes now populate and submit automatically on mobile devices without requiring users to tap Verify Email.

861034: Added a Call Center workflow that allows agents to access the Resident Portal on behalf of residents to submit payments and work orders. Agent activity is identified in the audit history.

865464: Simplified the Monthly Charges page to more clearly reflect monthly charge activity. Balance totals and payment status badges were removed, monthly headings now display the month without “Balance,” and the Make Payment button was removed.

869002: Renamed the Documents menu item to Lease on web and mobile applications.

863227: Concierge keys marked as lost now display a Lost status instead of Returned.

866008: Blue Moon move-in and renewal leases are now available to guarantors in My Documents for viewing, downloading, and printing.

869031: Added the ability to upload, download, and delete electricity enrollment documents for Gatby enrollments in Renter Essentials.

864280: Improved how concessions appear on the Lease Summary page during lease renewals. One-time concessions now appear in a separate section, while recurring concessions appear in the monthly summary with their effective dates.

863344: Fixed Unit Transfer account selection so residents now see the correct unit information and are directed to the correct account when selecting their existing or future unit.

856146: Fixed an issue where the Give Notice banner did not appear in the mobile app after a resident submitted notice.

868161: Fixed an issue that prevented residents at Breeze properties from retrieving or uploading attachments after maintenance request creation.

849649: Fixed Switch Account so the move-in date no longer always displayed January 1, 2026 on web and mobile applications.

830850: Fixed several nonworking preview links in User Management within Internal Admin.

863872: Fixed an issue for Canadian properties where emergency contact addresses populated only United States addresses.

862295: Fixed profile access so profiles are locked when their details do not match the logged-in user.

869411: Added a user ID check to prevent profiles without a user ID from loading.

866637: Fixed translation issues across the portal.
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​Note: The Concierge functionality described in the following items is currently in beta:

863227: Concierge keys marked as lost now display a Lost status instead of Returned.

862075: Fixed Concierge reservations issues where the calendar flickered on laptops and residents could not proceed with document signing on iOS.

864427: Fixed Concierge away notice issues with missing iOS address validation and dark mode readability.

864424: Fixed translation and date/time formatting issues across Concierge screens for Canadian properties.

864428: Fixed an issue where the Concierge Subscriptions page did not appear when Concierge IQ was configured.