Applicant Portal 26.8.1
Highlights
830663: In Voyager 8, we added the new setting Enable ID Scan on Applicant Portal (Applicant Workflow > General). When your property has one Proof of ID document configured, this setting is enabled by default. When your property has multiple Proof of ID documents, you must select which Proof of ID the ID used for scanning gets saved against. When enabled, the customer is prompted to scan their ID to automatically fill in their personal information on the application.
NOTE: New Hampshire does not allow ID scanning. If attempting to scan a New Hampshire ID, the customer will receive the message “Unfortunately, we cannot scan New Hampshire IDs. Please manually input your applicant info.”855760: Custom tables for which the Voyager 8 setting Show on Additional Applicant Info is selected now show on the Checklist step, after application approval.
838803: When customers enter the wrong one-time password at login, they now receive an error message with a Get login help link, which provides login instructions as well as Yardi’s call center number for passwordless login help.
Minor enhancements
860550: The prorated and base rent amounts now follow your property’s rounding rules when the Cost Calculator is disabled.
831112: We’ve added support for one-off Blue Moon documents to auto-generate in Applicant Portal Before Application Approval, Before Lease Generation, or Before Move In.
861064: Voyager custom tables no longer display in Applicant Portal when the Voyager button setup is incomplete.
850519: When your property does not accept application fees, or allows customers to submit applications for waitlist units, narratives related to payments are now replaced with neutral narratives:
Submit application confirmation message: “Are you sure you want to submit your application? You won’t be able to make changes after submitting.”
Application submission loading message: “Processing your application… You’ll be redirected automatically once the process is complete.”
848772: Applicant Portal honors the new resident roommate workflow settings in Voyager 8.
838257: When a customer saves their cookie preferences in the One Trust Cookie Policy widget, this now dismisses the widget and adds the Cookie preferences menu option to the Profile button menu in the top-right corner of the screen.
834201: Applicant Portal now supports auto-generation for YLD packets.
Bug fixes
866479: On the printable application, checkboxes selected by the customer are now clearly marked with an [X].
863042: Fixed an issue with preview mode where users could manually update the URL to view and pay move-in charges on behalf of the customers.
849570: Fixed a 400 error that would occur when loading the Cost Calculator on the Rental Summary page.
859782: Fixed an issue on the Documents step where optional upload documents were being displayed as required.
858151: When a customer receives the Unit no longer available message, that unavailable unit is no longer shown in the list of suggested alternatives.
854262: Applicant Portal now validates whether the customer has completed all required application form fields. If there are outstanding required fields, Applicant Portal lists the missing information on the Almost there page before the Fees step.
856883: Improved performance when loading large document files in Applicant Portal.
863922: Fixed an issue on the Apartment step where units which included half-baths as decimal values (for example. 1.5 bath) were rounding down to the nearest whole number. Now, decimal values for bath count display correctly.
864800: Made the following changes to preview mode:
Card details can no longer be added or deleted in preview mode.
Upload documents can no longer be deleted in preview mode.
846547: The Pet Policy’s Pet Type now displays correctly across Applicant Portal, CRM IQ, and the printable application.
858184: Fixed an issue where roommates logging into Applicant Portal for the first time were incorrectly being directed to steps before the Get Ready step.
858103: Redesigned the printable application to include clearly-labeled fields. Additionally, emergency contact information fields now show consistently on the printable application.
859017: When resident roommates added through Voyager 8 CRM IQ use the invite to RentCafe email link to log into Applicant Portal, this no longer creates a duplicate record for the roommate. Instead, the RentCafe registration is linked to their existing record.
862196: Fixed the “Failed to load rental criteria document” error message that would appear when signature documents contained colored text, logos, images, links, bullet points, or special symbols.
864426: Now, Apple Pay is only available as a payment method when your property has either credit or debit cards enabled as Application Payment Methods.
851925: Fixed an issue where My Documents would not display on the side menu if the property had no other documents configured besides the lease document. This would prevent customers from previewing their signed lease document.
Resident Portal 26.8.1
Bug fixes
864383: Fixed an issue that prevented roommates from changing their payment method when AutoPay was enabled.
862689: Fixed an issue in Preview Mode where a session-expired message prevented staff from previewing residents with multiple accounts.
862700: Fixed an issue in the iOS and Android apps that prevented residents from opting out of text messages from their notification preferences.
864684: Fixed an issue where a negative charge caused a “Cannot overpay charge” error and prevented residents from making new payments.
862455: Fixed design inconsistencies to align the Resident Portal with the latest user interface design.