You can use the Guests tab to manage and monitor guest activity at the property. A Guest is a friend or family member of a resident who has been granted access to a unit for personal purposes or service personnel such as a pet sitter who has been granted access to a single unit for business purposes. From the Guests tab, you can sign in guests when they arrive at the property and sign out guests when they depart. You can add a new guest from any Concierge dashboard tab by clicking the Add New button at the top-right part of the screen and selecting the Guest option.
Guests tiles
Three tiles appear at the top of the Guests tab:
Guest
Signed In Guests
Guests Activity
You can click on a data point within these tiles to update the information displayed in the grid at the bottom of the dashboard.
Tile | Data Point |
Guest | Active Guests Guests available for sign in now. Inactive Guests Guests that are no longer available to sign in. All Guests Total active and inactive guests. |
Signed In Guests | All guests that are currently signed in at the property. |
Guests Activity | Guests that signed in and signed out during the selected timeframe. By default, the Guests Activity tile displays sign in and sign outs from yesterday's date through today's date. |
Guests grid
The Guests grid dynamically displays details about guest activity at the property based on the data point you select on a Guests tile. You can filter the guests in the Guest Activity grid by sign in or sign out date for a selected timeframe. By default, the Guest Activity timeframe is from yesterday's date through today's date.
Field | Description |
Signed In | Date and time when the guest signed in at the property. |
Signed Out | Date and time when the guest signed out at the property. |
Guest | First and last name of the guest and the relationship the guest has with the resident. |
Contact | The phone number where the guest can be contacted. |
Resident | Resident and unit where the guest is signed in or signed out at the property. |
Access Info | Details about the guest's access to the resident's unit:
|
Status | Status of the visitor. Options are: Active or Inactive. |
Sign In | Opens the Sign In screen for signing in the visitor. |
Sign Out | Opens the Sign Out screen signing out the visitor. |